Showing posts with label google. Show all posts
Showing posts with label google. Show all posts

Friday, September 13, 2013

Short Introduction to Google Adwords Quality Score

 
What is Google's quality score ?

At a very basic level: Google's quality score is a Paid Search / Adwords algorithm (rule) which provides an estimate of how relevant the keywords are to the ads, adgroup, campaign and the landing page.  1 is the lowest score and 10 the highest.
Improving your quality score
We work with our clients to improve their 'quality score', by reviewing integration between the below:
  • Keywords
  • Ad text
  • Destination URL
  • Landing page 
Understanding quality score

There is some debate as to how much the landing page affects Google's quality score, with many (who have run tests) saying it is a small % of the score.   Researchers have found that rarely will you see a Quality Score of above 3 if your landing page is not relevant.

Useful link to Adwords help to help you check and understand quality score.
What we are certain of is:
  • If the most appropriate landing page (relevant to keyword searched) is served then set conversions will increase
  • CTR and Keyword relevancy and Adgroups are closely related
  • Adverts need to relate to the keywords
  • Quality Scores are determined at the keywords, ad text and campaign levels
Benefits of achieving a high quality score

Having a high Quality Score within your Adwords account can lead to:
  • Lower costs (CPC)
  • Better ad positions
  • You can also outrank competitors that have relative CTR and a higher CPC than you
How is your score working right now?

We work with our clients to improve their Google Adwords Quality Score and increase their return on advert spend (ROAS).   If you believe your Google Adwords account could benefit from a third party review, please feel free to get in touch with our sales team.

Author: Sarah Griffiths

Wednesday, September 11, 2013

Geek Video of the Month



The Independent ran an article on the 21st August 2013 asking the question:  Is Google’s Chromecast the future of television?  With the author stating that he believes the £30 dongle / USB device will transform the way you watch your favourite shows.  
Sounds pretty exciting? And this is precisely the reason why the Google’s Chromecast teaser advert / video has won Geek Video of the Month for September.
Find out more about the Digital media streaming adapter developed by Google here:
http://www.google.com/intl/en/chrome/devices/chromecast/

The video, shows a number of situations where you may need the USB attachement, highlighting the main USPs as computer to TV mirroring, streaming YouTube, Netflixs and other sites to your TV.

Google's Chromecast is expecting to hit the shops before Christmas?  Will it be on your Christmas list?

Personally I will be sticking with our Apple TV as this plays videos from many more services than those found on Chromecast.  An additional negative of Chromecast is that it only lets you mirror what is on your PC from Chrome tabs to the TV, also mirroring is not available from a mobile device.   

Alas if we didn’t already have Apple TV, Chromecast would be a must have, as it is a steal at £30! 

It will be interesting to hear more about the devices popularity in the coming months.  

Author: Sarah Griffiths

Thursday, June 27, 2013

Geek Video of the Month



Sharing with you a topical Geek Video, topical as relates to Wimbledon and ties in with our most popular blog subject Google.

For the past two weeks the American Pro tennis player Bethanie Mattek-Sands (AKA: Bee), often referred to as the Lady Gaga of Tennis thanks to her non traditional outfits on an off court, has been part of a select Google Explorer group of about 1K people who are testing Google Glass in the products pre-release format. To keep up to date with the project, follow Project Glass on Google+ or view some of their Google Glass introduction videos over at their YouTube Channel.

In summary 'Google Glass' or 'Google Glasses' is a voice activated device designed to be worn as a pair of spectacles. It can be used for activities you would normally use your phone for, for example: take pictures, reply to emails, check diary, view sat nav directions...

This video is a good example on how you can use Google Glass in your daily life.  Bee reports in the video: 

"Glass helps me stay organised, so I can stay focused on my tennis and what I need to do"

Personally I love the part in the video, when she is packing her bag and she has her packing list, right there in her eye line. Brilliant ! I would find this feature so useful when wrapping presents at Christmas time.

I Google so much, Glasses would be ideal for me, to find out about the things around me.

Bee will be reporting back to Google's Explorer team soon, giving her thoughts on usability and what things could be improved upon.   

So are you excited?  Can you see yourself embracing Google Glasses in the coming years? 

I certainly can. So Google if you are reading this, the answer is yes, I would love to be part of your #glassexplorers team, send me a pair!

Author: Sarah Griffiths




Wednesday, June 19, 2013

Did you Google or did you DuckDuckGo?



Search Engine Land reported on Tuesday last week that the upstart search engine 'DuckDuckGo', which has the USP (Unique Selling Point) of protecting its users’ privacy, hit a new milestone on Monday as searches for the website hit 2 million direct searches. 

Pretty impressive statistics, right!!

A huge growth spurred by New Media advertising and most probably because of the recent PRISIM scandal which questions how Google, Bing and Yahoo etc are sharing their data with Government agencies.

DuckDuckGo’s meta description states:

“Search anonymously. Find instantly. DuckDuckGo is a search engine that does not track you and, has more instant answers and less spam/clutter”.
 
Could DuckDuckGo be a threat to the three main search engines, well given an appropriate marketing budget, we certainly think it has potential from a ‘search experience’ point of view (less clutter).
Search Engine Land conducted a review of keyphrase placement here: and it appears to be doing a good job. Read the comments on the review, have a go with the search engine and decide for yourself. 

Will you make the jump to DuckDuckGo or will you find it hard to break the ‘To Google’ habit?

Don’t forget if your website, product, brand, service needs help being found in search engines please do get in touch with our Sales team, to discuss your Search Engine Marketing requirements further. 

We would love to hear from you.

Author: Sarah Griffiths

Friday, April 26, 2013

Introduction to Adwords Enhanced Campaigns



Early in February this year, Search Engine Land shared their thoughts on the news of the latest Google Adwords update, titled: 'The Big Adwords Update: Enhanced Campaigns Puts the Focus on Mobile'.

The February 2013 Adwords update has been designed to simplify PPC campaign management across many devices, and seeks to increase the use of mobile advertising. Paid search managers are able to set different bids and show different ads based on a user's device type, location and time of day, all within one campaign.

Google have remained progressive with their Enhanced campaigns and on April 22nd Google let their advertisers know that all enhanced campaigns will now include social annotations when they can improve ad performance, (without additional edits to the campaign).  In order to receive this feature your Google+ page must have a significant number of followers and be linked to the website that matches the URL of your search ads. You can learn more about this particular feature here and the launch of a way for advertisers to reach app users; with 'ads in apps'.

Following the recent advancements, Google reported that since launch of the enhanced campaigns:

"advertisers have already upgraded over 1.5 million campaigns and have shared many success stories"

As enhanced campaigns reduce the overall number of campaigns you need to create (as you no longer need to create separate campaigns for each target devise type or location), this will save time and generate a better return on ad spend (ROAS).

We are welcoming the increased ROAS, the time saving, the more comprehensive reporting, the simplified budgeting and dynamic delivery to show the right ads to the right person at the right time. A great move by Google product teams and a very useful feature. Naturally, some transitional concerns may arise from sites, for example, some e-commerce sites, where mobile doesn't traditionally convert as well as desktop.

Some of the main features of enhanced campaigns include:

  • Powerful advertising tools for the multi-devise world: Ability to manage your bids across devises, locations and time. 
  • Smarter ads optimised for varying user contexts: Ability to show the right creative, sitelink, app, social annotations (where suitable) or extension based on the context of your prospective customers and the devise they are using.
  • Advanced reports to track and measure new conversion types: such as Phone Calls over 60 Seconds Counted as Conversions, digital downloads, and conversions across devises.

Benefits to Businesses

To help explain further about how your business can benefit from Google AdWords enhanced campaigns, the Adwords blog post on the February 2013 update, gave the below three examples:

"A breakfast cafe wants to reach people nearby searching for "coffee" or "breakfast" on a smartphone. Using bid adjustments, with three simple entries, they can bid 25% higher for people searching a half-mile away, 20% lower for searches after 11am, and 50% higher for searches on smartphones. These bid adjustments can apply to all ads and all keywords in one single campaign"

"A national retailer with both physical locations and a website can show ads with click-to-call and location extensions for people searching on their smartphones, while showing an ad for their e-commerce website to people searching on a PC — all within a single campaign"

"You can count phone calls of 60 seconds or longer that result from a click-to-call ad as a conversion in your AdWords reports, and compare them to other conversions like leads, sales and downloads"

Learn more about enhanced campaigns

To understand more about how you can reach customers, at the moments that matter, across devises with more relevant ads, please visit the Google Enhanced Campaign landing page or watch the above video.

Google plans to update all Adwords PPC campaigns to enhanced by June, this year.

Should you have any further queries on launching paid search campaigns, please do get in touch and contact our sales team to discuss your requirements further.

Author: Fiona Anderson and Sarah Griffiths







Tuesday, December 18, 2012

Why we love Google Hangouts


We were recently invited to the Google Plus Page, 'Google Live Events' and just had to share it with you. The page lists all the Google Hangout Events happening right now, visit and Google+ connect with them here:
You can save the live events to your Google calendar and even publicise your own. Google Hangouts launched last summer at the same time as Google+ in the summer of last year is growing in popularity. 

There is a really useful post over at Social Media Examiner, which talks about five creative ways that businesses are using Google+ Hangouts. Including a live Q&A session with Cadburys UK and their customers. Read the article which talks about businesses using Google Hangouts here:
Google Hangouts enables you to share expert level information with your audience wherever they are. The free service is great alternative to Webinar's and are very simple to set up.

Google Hangouts allow individuals, groups and businesses to:
  • Easily stream broadcasts directly into Google+, your YouTube channel and your website. (And if you are feeling confident enough you can broadcast live to the world).
  • If the customer on the Google Hangout just wants to ask you a question they can sign on, chat and bring their questions. 
  • Host a video chat instantly with up to 9 people (useful for in-house & partner meetings) Share files and documents with your hangout.
  • Watch a YouTube video together and chat alongside it.
  • Share your screen with others.
  • Record your hangouts for viewing later. (useful for in-house meetings)
How businesses can use hangouts

Businesses may wish to hold themed hangouts and invite their customers to bring questions to the hangout on particular topics, for example a 'commercial property consultant' could invite their customers to ask questions on ‘flexible leasing options'. The following week the 'commercial property consultant' could hold another Google Hangout on a topic that was brought up at the last.  The main benefit of inviting customers to 'hangouts' is that you can segment customer needs and target them at a later date.

Businesses may also wish to:
  • Offer customised coaching sessions using Google+ for time saving benefits as broadcast and published (to YouTube) virtual coaching sessions will help replace query emails and lengthly training documents.  This however could just be a simple 10 minute Q&A between your team and clients.
  • Host a hangout where you interview a key member of your team or related partner or client.
How Rocktime are planning to use Google Hangouts

To reduce travel time, Rocktime are soon to set up virtual brainstorming hangouts with their client's and client's partners for training and brainstorming sessions. We have plans to host a few ‘how to chats’ with regards to search marketing, mobile websites, ecommerce and social media.
If this article has interested you and you are keen to look into the possibility of using Google Hangouts for your business, please get in touch with our sales team to discuss further.
 
In the meantime learn more about Google Hangouts and connect with us on Google+ by adding us to your circles,  Rocktime's Google+ profile page can be found here.

Author: Sarah Griffiths

Wednesday, October 10, 2012

Facebook Search versus Google Search


The Flashlight Search Marketing team are big fans of blog and article share.  This week we would like to share with you an article we read over at The Next Web website .

The article discusses 'When, why, and how Facebook will take on Google in search'.

Here is a snippet from the article:

"Facebook and Google have been on a collision course for years, and their competitiveness has only increased with the release of Google+ just 14 months ago. As the service becomes more and more popular, one has to wonder how Facebook feels about the search giant encroaching on its turf. More importantly, one also has to wonder if Facebook has plans to hit Google back where it hurts"

Continue reading here: It's inevitable: When, why, and how Facebook will take on Google in search at The Next Web.

The idea of your search results being influenced by people in your network is what Google+ is all about. Facebook are simply doing the same. Or is it the other way round...?

The Next Web article gives further reasons to set a Facebook page for your business.  If you need any help with this, let Rocktime's Flashlight Search Marketing team know.

Author: Sarah Griffiths

Monday, October 08, 2012

Latest Update to Google Products



Rocktime's Flashlight Search Marketing team are tasked with keeping their clients up to date with latest changes to the three main search engines, Google, Bing and Yahoo.  This week we are reporting on the latest updates to Google Products. Reported over at the Google Blog, titled 'More spring cleaning' dated: 28/9/12.

In summary Google are closing down some of the less popular products, so that they don’t spread themselves too thin.  They have also reported on several product updates to benefit their customers.

Google write: 

"Technology offers so many opportunities to help improve users’ lives. This means it is really important to focus or we end up doing too much with too little impact. So today we’re winding down a bunch more features—bringing the total to nearly 60 since we started our “spring” clean last fall" .

The latest products to be put on the chopping block include the below:

AdSense for Feeds
: which allowed publishers to place adverts on their RSS feeds (closing December 3rd for more information visit the AdSense Help Centre)

Classic Plus: which enabled people to upload of select images to use as their background on Google.com (Closing November 2012)

Spread sheet Gadgets: which enabled you to add customised features into Google spread sheets is being turned off. (Early 2013)

There are also several updates for the benefit of their customers:

Update to Google Storage: the storage available in Picasa and Google Drive will be consolidated.  Users will have 5GB of free storage across both services. (Being actioned November 2012)

Google Insights for Search: which we love, is being merged with Google Trends. Also they no longer will allow you to compare traffic to and audience of different websites. (in effect now)

Our favourite change is that they have introduced +1 reports in Google Webmaster Tools, to help publishers measure +1 activity on their pages.  They have also stated that measuring social media remains a priority for Google Analytics and will post another improvement update soon.

If you would like to find out if you are benefiting from having an awareness of Google Products, why not talk to the Flashlight Search Marketing team today.

Author: Sarah Griffiths

Monday, May 14, 2012

Geek Video of the Month



 It's early days yet, but last month, Google released this video of Project Glass, perhaps showing a taste of things to come?

Looking like they've come straight from a science fiction flick, the concept of these augmented reality specs show us a wire-framed glass with a small display over the right eye. Also included is a camera, microphone, GPS and one would assume a wireless connector to make the whole thing work.

Project Glass emerged from the Google X Lab, responsible for other interesting technologies such as Google's self-driving car. Apparently, the glasses are rumoured to cost around the price of a top range smart-phone and hope to be out by the end of 2012.

Whilst I think the idea behind it is great, I'm not sure our current hardware is quite up to it! But fingers crossed!


Author: Alice Cheetham, Andy Clarke

Thursday, December 22, 2011

10 things Fiona likes most about Google+

Google+
Since Google+ launched for brands and businesses in November 2011 I have enjoyed thinking about ways we could incorporate Google+ into integrated digital marketing strategies and build a brand presence for our clients. Here are a few things, listed in no particular order, that I like about Google+:

  1. Hangouts are great for product demos and launches, group chats, document screen sharing and music promotion.

  2. Google is socialising all its services including search which is why Google+ content shows up in the search results, so great for increasing your search engine presence (Search Engine Optimisation).

  3. Linking all the Google products like YouTube and Blogger in one Google Account. The new Gmail interface integrates with and even looks similar to Google+.

  4. Optimised Google Places and My Places location maps, with a special offer and the new map snippets for sharing directions. Images can be geo tagged and found on Google Earth.

  5. Customisable widgets, RSS feed, social share badges making real time updating relevant.

  6. Allows animated gifs as well as static images in profile, which integrate with Picasa photo management service.

  7. The chance to be an influencer and to find influencers in a certain field using the Ripples interactive diagram.

  8. Great search ability of Google+ accounts, Google Direct Connect, lots of lists of profiles, categories and content related searches to find people of interest.

  9. Linking Ads with +1 recommendations and being able to +1 images that I like.

  10. Google+ bringing in location deals and mobile check-ins, which are great for in store promotions linked to Google Maps.


I don’t play games, as I am usually at a live music event but if I did, Google+ has those too.

If you want to find out more about Google+ and how it can benefit your business, please do go back and visit by November Blog, Creating a Google+ Page for your business. Alternatively give our sales team a call, they will be happy to discuss how we can help you further with digital strategy planning.


Author: Fiona Anderson

Friday, November 25, 2011

Creating a Google+ Page for your business

Earlier this week we talked about what benefits a Google+ page can bring to brands and businesses today we’re talking about the basics of setting up your own Google Plus business page.

Creating your own Google+ page is quite straight forward but would benefit from a bit of strategy about how your business wants to use the network. To start, simply log into your Google account or create a new account if you haven’t already got one for your business. Please remember to ONLY HAVE ONE Google Account for ALL your Google Products. Next, navigate to your +You profile page. On the right hand side there will be a box with the topic “Create Google+ Pages” click the “Create Google+ Page” which will take you straight to the sign up page.

Whilst configuring your business Google+ page, you can set it to be invisible to others, so they can’t see your edits.


When making your Google+ page, it is important that you select an appropriate category and fill in as many details as possible; add links, images, choose an appropriate title and when you’re happy with the appearance and functionality of your page, go ahead and make it public. To access and manage this new page you will toggle between the profile and the page.

Remember the Flashlight Search Marketing team can set this up for you, if you haven’t got the in house resource to complete and optimise your Google+ page.

If you’re hunting for ideas for your business Google+ page, why not take a look at some of these already established brands, such as H&M, Pepsi or X Games.

Once you’ve put together your page, please find a selection of opportunities to develop your Google+ page and some pointers to be aware of as aof25th November 2011. Google+ will be evolving and refining the network with new features and tools over the coming months.
Opportunities to develop your Google+ page

Flashlight can offer lots of useful page optimisation tips on how to use configuration tools for developers and linking your Google+ page and your website in webmaster tools.

We recommend:
  • Connecting your accounts from other services
  • Creating video for your news feed because videos are weighted more heavily that other types of content
  • Learning how to build campaigns on Google+ differently to the Facebook and twitter channels
  • Making use of the feature introduced on 2 November 2011 that allows you to +1 a photo
  • Adding a reciprocal social share badge link back from your Google+ page to the main page of your website.
  • Selecting tabs to display to your visitors
  • Reviewing how your profile appears to different people
  • Checking out how linked sites are eligible for Google Direct Connect
  • Utilising the feature of +1’s being shown with your brand page and search ads
  • Considering a future best practice strategy for linking the Google+ page to an Adwords campaign

Limitations and things to remember

  1. Ability to link page to Adwords Campaign not yet implemented.
  2. Google+ will not allow brands to run promotions or competitions directly on the social network - although you are allowed to display a link leading to a separate site where a promotion is being hosted.
  3. Need a maximum 10 participants to hold a hangout.
  4. There's a 90 minute check-in to make sure you're still there.
  5. Can’t rename photo albums once created.
  6. Does not have the ability to create multiple administrators to a page.
  7. Unlike some other Google webservices, Google Analytics is not currently integrated completely with G+, however referrals will appear from plus.google.com.
  8. Does not have the ability to customise the URL / no vanity URL yet.
  9. You aren't able to see a complete list of the people included in your extended circles; it's a collection of people that's frequently changing.
  10. If a given page isn't in the circles selected to be displayed on your profile, that page won't be able to display your profile as among those who are following it.
  11. A page admin cannot add people to the page’s Circles unless that person has already added the brand to their Circle
  12. Use a clean URL when you add your content to Google+. Google+ hasn't been translating URL shorteners well, so our tip is use a link from the source.
  13. Instant Upload is only available for Android devices (2.1+) with the Google+ app installed.
  14. Google is not including the +1 button on mobile search results at this time. However, users may be able to see any +1 buttons they have added to web pages.

We have already set up a number of optimised Google+ brand pages for our clients, if you would like the Flashlight Search Marketing Team to developme a strategy or set up a Google Plus page for you, or if you’re interested in learning more about how your business can establish/improve their online presence, please call the Rocktime Sales team on 01202 678777, or use our contact us form to set up a meeting to discuss how we can assist.


Author: Fiona Anderson & Alice Cheetham

Monday, November 21, 2011

Google+ for Businesses and Brands

Google+
As we're pretty big fans of Google, it's no suprise we’ve talked about Google+ and how it squares up before, and now we're back there again!

This month finally sees the release of Google+ for businesses, so now we’ll be taking a look at what Google+ has to offer you as a business, or brand owner.

The Google+ strap line is ‘Real-life sharing, rethought for the web’ and refers to G+ as a social networking and identity service. Summarised it is a tool to help businesses communicate; ‘you share, they recommend, you both connect’ in short and it will make a difference to businesses that already use Google Products and that have embraced communicating and listening to audiences .

Google+ has a number of tools and features on offer.

  • Google Circles allows you to organize friends and acquaintances according to real life social connections, great for customisable list building and communications.
  • Extended Circles allows you to share content with those who are one degree removed from yourself.
  • The Stream allows you to see posts in real time of particular Circles, and any comments made will be visible to all Circle members.
  • Group and Video Hangouts allow you to hold video meetings, seminars or conferences with followers and fans without the need for additional software or websites.
  • Google+ also integrates smoothly with mobile and has its own app for Android phones; there is also a messenger function, games and profile verification.
  • Links can be added under the category of either recommended links, other profiles (web pages about yourself) or contributor to (sites you have written for), there is also, of course, the +1 Badge, which we’ve also talked about previously.

It is worth noting that +1’s will be shown with your brand page and search ads. A +1’d page shows prominently in the search results, with a trusted face attached called ‘authorship on search results’; an endorsement by people recommending your product or service.


Perhaps one of the most interesting features (exclusive to) Google+ is Ripples. Google+ Ripple is an interactive diagram that shows how a Google+ post spreads as it’s shared by users and you can look at this information for any public post on Google+.

So why is this useful for a business? Well, you can see an overview of who the top sharers of your content are, how the posts spread, what languages the sharers use, as well as the timelines and a detailed view of sharing within different circles.

Google+ Ripples
Not only does this make it incredibly easy to measure the impact of any campaign or content, but because all Ripples are totally transparent, you can look at an end goal and, to some degree, engineer your own Ripples.
For example if you see an influencer you want to get content too, by looking at who’s content they’ve shared themselves (and so on) you can work back through the Ripples to see what users you need to target content at, so that it might ultimately be shared by your influencer.

Let’s have a basic rundown of the benefits;
  1. Brand building

  2. Full integration with other Google owned products, such as YouTube, and Google cloud services, such as Picasa or Blogger.

  3. An attractive prospect to marketers; integration of Google+ searches within Google.

  4. Well designed user interface

  5. Real time updating

  6. No character limit (i.e. 140 characters on Twitter)

  7. Multi-media rich

  8. You can use Hootsuite to manage Google+

  9. Approximately 40m early adopter members, which represents just a fraction of the overall Google users, so a huge potential user base.

  10. Your Google+ page will rank higher then Facebook in Google searches for your brand name.

  11. Profiles can be optimised with meta and anchor text

  12. Ultimately, tracking traffic and conversion rates from your Google+ page will be easier, although Google Analytics and G+ are not currently connected; it’s definitely in the pipeline.

  13. For Local Businesses, a corporate brand page can be set up, then different Google+ pages for each local business.

  14. Google+ is content driven and can be used to share highly focused content that will track well in niche searches, Google+ brand pages could be used as landing pages in their own right.

  15. If you type ‘+’ into the Google bar followed by the brand name, its page will come up in the search drop down

  16. Social share badges to link your Google+ page and your website

Flashlight has already outlined strategic use of Google+ for clients. It is worth noting that ‘Google+ is not Facebook’. It is certainly more about doing business with likeminded people in your network; and as such, a business would benefit from outlining how a Google+ page will benefit them specifically, what type of content would naturally be of interest to their network and what tone of voice to use.

Google Fresh, the latest ‘Google Update’ is all about trust and authority and it encourages businesses to follow the good practice ‘business conversation and content guidelines’ outlined by Google and in return, Google returns these businesses high in the search results.

Google+, used appropriately, in conjunction with a good website, will improve a business’s chance of being found in a Google search. Google dominates the UK search engine market with a 90.59% share of the market.

If you’re interested to learn more about Google services and networks of interaction, and how the above can benefit your business, why not get in contact with the Flashlight team and see how they can give your business or brand a helping hand.

If you are reading this out of office hours, please use the contact Flashlight form and we will get back to you to discuss how Google+ can form part of your overall channel optimisation and campaign marketing strategy.

Check out the Rocktime Social blog later this month for a quick overview on the ins and outs of Google+ for businesses, and what to be aware of.


Author: Fiona Anderson & Alice Cheetham

Thursday, November 10, 2011

Adwords Location Targeted Improved


This time last year we were letting our clients know that local search engine optimisation was destined to be a hot topic in the natural search engine result pages. We advised our clients of the numerous ways in which our clients can increase their local traffic via natural search (i.e. not paid for search adverts) this included geo tagging, local business adverts, local mentions, local social network tribes. Paid for options have included local directory listings and local targeted paid search adverts.

Over the last year we have been working on our local targeted proposition and in the new year will be sharing with you a selection of success stories.
A recent development with location targeting is: at the end of October 2011, Google Adwords team announced that the local targeted features within Google Adwords are getting a makeover.

Google has noted that several businesses have been using Google location targeting features to drive more qualified customers through to their websites. With tighter targeting, Google report that one of their customers (digital agency) was able “to lower their cost per click (CPC) by 36%, driving in higher quality leads at a lower cost”.

We are pretty excited about the new location features, as it will make it easier to discover and obtain more detail for our clients, on potential target locations. Google is providing more information on ‘reach numbers by location’ to help estimate the potential audience/ leads available. These numbers relate to number of users seen on Google products in a given location and should be viewed as trends rather than accurate figures.

To find out more about the improved Adwords Location Targeted development, talk to the Flashlight “Local Targeting Ambassador” Fiona Anderson, or visit the Google Adwords Insider Blog here.

The above image shows current location targeting feature “Polygon targeting”. This feature is being migrated by the end of 2011. Google recommend using the ‘Target a radius’ feature which allows you to selectively add locations within the radius target. To help determine which to target, we suggest you should run a geographic performance report to get an idea of which locations received traffic within the custom shapes and then target those individual locations.

You can engage with Fiona on Twitter @GeekChicSocial; let her know you read this blog, as she loves Maps, Local, Google and Geo chats.


Author: Sarah Griffiths

Wednesday, October 26, 2011

Why Sarah is not happy with latest Google Update


Google announced last week that they are going to begin to encrypt searches made by logged in users, to make search more secure. Even though you can still obtain results on keywords (logged in or not) from paid search!

What this means to users is nothing (apart from security on keeping keyword searches secret), what this meant to website owners with analytics, is that they will no longer receive referral data from these (logged in) searchers. Generally we are fans of Google Updates as they are useful in their quest to make search a more pleasant experience. Alas, we are not fans of this change.

Monitoring the number of keywords that drive traffic to our clients websites is one of our favourite analytic reports. Our Search Marketing Executives get a real kick out of telling our clients (with search marketing contracts) that the number of keywords driving traffic to their website has increased by XXX %.

We will still be able to get the reports as this update will only relate to those logged in searchers. However, it won’t be the full picture, which makes us - Search Engine Optimisation (SEO) and Web site usability fanatics - sad.

There is a poll being run over at SEOptimise and based on the results so far, say that this is relating to more companies using PPC ads:
Visit the poll here http://www.seoptimise.com/blog/2011/10/google-dropping-analytics-keyword-data-what-does-this-mean.html

There is plenty of upset on this news, one we particular like is from Ian Lurie over at Search News Central and this statement in his article Dear Google, This is war:
“Don't get me wrong - I've not opposed e-mail ads, or Street View. But you can't shut down search query data and then protest privacy. That's like leaving one bite of steak on your plate and saying you're a vegetarian.” Ian Lurie, Oct 18th
Having had time to digest the news, I can now say that personally I am livid with the move, understanding what terms people are using to find your website allows you to create a site which suits the searcher and allows you to optimise on pages that they may not like at first glance. We (Search Marketing Flashlight team) are all about creating websites that benefit user and in turn increase client revenue. Google are making themselves out to be the good guys here, with regards to respecting privacy, but what will happen in turn is that people like us (Search Marketing and Web usability Ambassadors) will not be able to do our job to full effect.

We will still be able to determine keywords used from paid search adverts, however this will cost our clients additional money. For years now we have given all our focus to ramping up natural positions and diminishing PPC ads. Are people really that bothered that Google are keeping their keyword searches and using them to benefit their overall online experience!! Really!!

When people have complained to me in the past that they hate how Google use the details in their emails to show related adverts, I can understand their concern, however my response is generally as follows; Google is a free service, if you needed to pay for it, you probably would. Google make money from the advertising, this is how they are able to offer you search results that keep getting quicker and quicker.

Why Google have thrown in the 'we care about your privacy' card now, beats me. Totally stumped and off to complete the SEOptimise poll to tick the reason why Google have made this change as: to encourage more companies to use PPC Ads.

Graham Charlton over at E-Consultancy has invited some of the E-consultancy guest bloggers and a number of search and e-commerce experts what they think of this move. Please do go and visit this page to receive a more balanced view, you will soon come to note though that several in the Search Marketing community are not happy at all, Google SSL Encryption for search queries: the experts’ view.

Author: Sarah Griffiths

Tuesday, September 27, 2011

Pros and Cons of Google+



Last week Google’s social network, Google+, opened its gates to all after two and half months of closed testing.

Fiona presents her breakdown of Pros and Cons of Google+ from the perspective of a Google Enthusiast for Rocktime clients and Music promotion.

Pros:


I really liked the simplicity of registering to join Google+ BETA. My attention was kept by the use of innovative circles of networks and the ability to assign users to multiple circles. I am still only testing and not using Google+ until Google+ for businesses is available.

I found the integration of my Google+ profile with many of the other Google products I use like Picasa, Google Places reviews, iGoogle, YouTube, Gmail contacts, Google+1 button etc was and will be very useful.

After years of keeping a relatively low online personal profile, I suddenly found that my contact details and my ‘real life sharing’ were about to be made public. That proposition seemed less inhibiting as there are plenty of privacy control features in Google+ and it has an attractive interface. Once users recognise how to engage in an online social network and decide on what ‘their tone of voice’ is, adding another network is just another channel for communication. Facebook has been a good learning curve to develop a profile on.

With Google owning Android and Android doubling their UK market share in Q2 2011, which now makes up 47% and according to Mobile magazine share and the fact that 41% of the UK population own a Smartphone there is a lot of scope to develop.

Paying for goods with the Google Wallet app on an NFC enabled phone is due to be launched in UK next year and I am sure Google will find a way to link Google+ to our buying power.

The public Google+ profiles are indexed and can be found for a name search. Google ‘owns’, in today’s gaming and urban dictionary, search. Google+ is starting to do some rather fun things with music like their recent Daria Musk Google+ Hangout Concert. A "Hangout" is a live 10-person video chat on Google+. In addition, Google launched Google Magnifier earlier this year, which is a service or ‘discovery site’ that lets you upload your personal music collection to the cloud and listen to it on the web or your Android phone, or tablet.


Cons:

I promote an acoustic musician, so what I was really waiting for, was the ability to add a music band to Google+. Google states quite clearly in the joining process that a full name is required, not a company, brand or band. YET! It’s coming! There are already so many music specific profile sites I’ve joined like FanBridge, Reverbnation, Facebook BandPage, SoundCloud, Bandcamp and the rest but Google+ offers the widest potential reach. Google is looking at ways to adapt the social networking site specifically for business use.

An impressive 27m people have signed up for Google+ since it launched in June 2011 but then the recent stats indicate it is now declining in daily visits.
There have been some known issues with Google+ but they seem to get plenty of publicity and therefore Google tries to resolves errors quickly.

One of the other issues that’s been flagged up in several places is Google+’s real name policy. Unsurprisingly there are many internet figures who are better known by an online alias, or just users who want to separate their online and offline interactions.


I tease about ‘Google world domination’; I hope it is only a joke!

If you’re interested in learning more about Google products and what they can bring to your business, why not contact Rocktime’s Flashlight Team for more information.


Author: Fiona Anderson

Thursday, September 15, 2011

Updates to Google Product Feed


If you have a Google Product account (which feeds your products into Google Shopping), you will have recently been contacted by Google to let you know that there are important updates needed to your company's “Google product search feed”.

Google has made changes to the way website owners/managers submit their product data to Google Product Search. Google has supplied the new product feed specification to allow our Technical Team to determine which elements of the data feed we will need to change.

For further information please view the announcement of the update here; Upcoming Google Product Search Feed.

For website owners which rely on traffic from Google Product search it is vital that the changes are made before the 22nd September, as Google state that Google Product accounts that do not comply with the new requirements may be suspended.

We have contacted all of our clients with an active, or non-active Google Product Search Feed in their Rocktime E-commerce shops, about making the necessary updates.

Further information on this change, can be found over at Google Ecommerce YouTube Channel. We have added useful links to some of their (long) instructional videos below.
You can also view the long list of the new Google Product feed specification here.

If you require assistance updating your Google Product Feed, please do get in touch with our Sales Team.


Author: Farah Khan

Wednesday, June 29, 2011

Google plus one goes Global



A few months ago, Google released their +1 button on English search results on Google.com. The objective of the +1 button is to make search more personally relevant to you.

The above video provides a good introduction to how this all links with Google Social Search.

If you are running a Google Adwords account, you should have received an email this morning to say that in the coming weeks, you will note that your paid for ads on Google along with organic placements, will include the +1 button, which users can click to recommend your adverts.

Google advise that you "think of the +1 button as a way for fans of your business to recommend what you offer, for all their friends and contacts to see". Google believe that by helping searchers see more personal, relevant ads, then we will start to see more qualified traffic. We believe this is dependent on who your Google contacts are!

If you would like to add the +1 button to your website, and encourage recommendation of your site or certain pages, blogs etc please contact Sales.

Extra reading: Search Engine Land report here that on the 27th June 2011 Google Plus One button goes global


Author: Sarah Griffiths

Tuesday, May 31, 2011

Useful Content and why we love Panda

This blog post is in celebration of the Google Panda Update. Google Panda has a quest to filter out low quality and duplicate pages from the Google search pages. The algorithms are searching for pages that are deemed ‘not useful’ to search engine visitors.

This month we have provided you (our readers), with information that we deem to be useful, answering some of the common questions from our clients.
(Note: More information will be shared on Panda in June, as I have a feeling Matt Cutts Live Q&A (aired this week) featuring Google Panda, will make the Geek Video of the month!).

To put it bluntly several website owners were pretty annoyed by Panda, as they saw their positions decrease, so you may be wondering why we are celebrating the news. Three reasons:

1. Our blog received a 10% uplift in traffic once the update hit the UK, so it all very positive. (Note: There were other algorithm tweaks following the Panda update, so may not be totally related).

2. We have also been highlighting to our clients for some time now to stay away from duplicate content, make their content compelling and of interest to their site visitors. So they are happy.

3. It indicates that Google are much more focused on delivering the best experience for their site users, and if this means better sites, then this is more fun for us.

Rocktime Useful Content

The useful content that we have shared with our readers and our clients on the blog this month include:

'How do I edit a PDF', 'What are the pros and cons of Microsites', 'Where can I find information on Apps', 'How can Foursquare help my business' and in addition we have also provided information of the updates to 'Facebook Promotions Guidelines' (Came out May 11th) and we are soon to share information on the steps you need to take with regards to the 'EU Cookie Directive' (enforced May 26th, 1 year to comply).

New Useful Tools Page

During our Useful Content month in May, we would also like to introduce our NEW Useful Tools page. The objective of this page is to share with you a selection of our in-house tools to assist you with their search marketing plans, campaign planning and analytic reviews of performance.

Please do go and try the tools out and if you find them useful then please spread the love of our efforts and share with your friends and colleagues ;)

The tools currently present on the Useful Tools page include:


As a team of Digital Marketing Consultants we are here to help you achieve growth (sales, visitors, awareness, engagement) in your digital field. Feel free to talk to the Flashlight Search Marketing team further about how we can work alongside you on your digital strategy plans.


Author: Sarah Griffiths


Credit for the above image goes to Original Toys UK, and can be purchased from here.

Thursday, April 28, 2011

Google get their Swag on!


This month we’re talking "local targeting" at Rocktime and it looks like we’re not the only ones. April sees the release of the Google Places Business Kit Catalogue! Google is offering free promotional materials for qualifying businesses, allowing business owners to order in a whole range of goodies, from window stickers to neon signs and fortune cookies to sugar packets; a variety of goods for a variety of business types.

The grand plan is that all of the free stuff is to be used by business owners to encourage their customers and clients to review them in Google Places. Unfortunately at the moment, it’s not quite so ‘local’ to us in the UK – currently only businesses in the US cities of Madison, Charlotte, Las Vegas, Portland and Austin are eligible, but hopefully time will tell if these Google goody bags spread in popularity! The Google Places Catalogue is just one of many indicators that Google is getting serious about Local Search!

If you’re interested in getting in on the action too, and want to know more about how Local Search can benefit you and your website then why not get in contact with the Flashlight Search Marketing Team at Rocktime and see how they can help you out.


Author: Alice Cheetham

Friday, April 08, 2011

Google Adwords Location Extensions

As it is “Operation Local Search Marketing” month, this month here at Rocktime, thought to share with you how much we love, Google AdWords' move to add location extensions to the PPC account adverts. Great example of Fitness First using this service above (see image or Google search Fitness First).

Basic summary is, you link your Google Places Adverts to your AdWords campaign. This is another reason why we have been raving recently/couple of years to our clients to get everything in one Google account.

Google AdWords location extensions are a local ad format designed to help local customers find your local business. Watch this video to find out how to transition your local business ads to location extensions in five steps. Alternatively contact the Flashlight Search Marketing Team to arrange this for you.




If your Google AdWords campaign is focused on local business and you have more than one place of operation (Pizza Hut is an example given on above video), then you really may want to consider using local ads, enriched with additional information, such as address and phone number. A big bonus is that with this feature you will be able to target multiple locations within the same campaign.

Google will show a local extension in the ad as default – this will be based on the users query ie: Pizza Delivery London and the users IP.

We believe that this is a perfect strategy for local targeting within AdWords and are implementing this for a number of clients with more than one local location. Let us know what you think and send us a comment below!

Read more about setting up your Google AdWords over at the Local Extensions Best Practice Guide from Google.

Author: Sarah Griffiths