Showing posts with label twitter. Show all posts
Showing posts with label twitter. Show all posts

Tuesday, July 23, 2013

Top Ten Twitter Tips for Business and Pleasure


We are regularly asked for our top tips for engaging on social networks.   Sharing with you this month, our top ten tips for engaging and optimising on Twitter.   Feel free to share your Twitter tips in the comments section below.

Sharing our Top Ten Twitter Tips for Business and Pleasure


1. Know who, what and why you are looking to connect on Twitter.  Define your goals. Listen and search.


2. Be responsive to those who contact you on Twitter and look to connect with new people every day.  


3. Use Twitter lists to organise influencers. Understand Twitter Etiquette. Try not to be too salesy and watch out for spammers. 


4. Talk about what interests you, share articles on topics that interest you.  Share thoughts, tips, resources that will help your target connections.


5. Use hash-tags to help others find topics you are interested in.


6. Build relationships, respond to tweets, add value to the stream.


7. To maximise on re-tweets, keep tweet length to 70-100 so to leave space for RT @username and comment.


8. Treat others here as you would at a networking event. Engage your followers and speak to them.  It’s just as important online as offline to be authentic, fun, creative and where possible, inspire others with your words and action.


9. Stay up to date with changes to Twitter.


10. Cross Promote other social channels from your Twitter account.

You may also be interested in our Top Ten Tips for LinkedIn for Business.


Author: Sarah Griffiths

Tuesday, September 27, 2011

Twitter Releases New Web Analytics Tool

We heard about the news from Mashable that Twitter is soon to roll out their Web Analytics tool.

We are quite excited to see the interface. The tool will help online marketers and website owners understand more about the effectiveness of their integrated Twitter campaigns.


The above image and below snippet has been taken from this Mashable post:

“Twitter Web Analytics, explains BackType founder and new Twitter platform staffer Christopher Golda, will help publishers and website owners understand three key things: How much of their content is being shared on Twitter, how much traffic Twitter is sending their way and how well Tweet Buttons are performing“

As with most social media channel updates, the Twitter web analytics tool is open to just a selected few to start off with and will be rolled out to all by October 2011. We are looking forward to seeing the working interface.


Author: Sarah Griffiths

Thursday, August 11, 2011

New Twitter Activity Stream


Tech Crunch has just reported "Twitter Comes Alive With Real Time Activity Streams".

They highlight, with the above image, the birth of the new tab, called 'activity', which will sit alongside an @ username tab.

As we are huge fans of what we class as "networks of interaction", we really love this development and are looking forward to the UK roll out.

Find out more about the Real Time Activity Steams over at the Tech Crunch post.


Author: Sarah Griffiths

Thursday, June 16, 2011

Tweets in Pictures


As we are talking about optimising channels this month. We thought it would be an ideal time to share with you the irkafirka blog which hosts the strapline “anything you say may be taken down and coloured in”.

We found out about irkafirka over at the BBC website a couple of months ago in a post 'In pictures, Tweet modern'. Since then we have been regular visitors to their blog. The BBC articles provides a walk through on how the illustrating of the tweets began. The premise being that, Nick and Chris aim to illustrate a tweet a day, in a turn around of 24hrs of the time the random tweet went out.

Such fun!!

The image above, is one of our favourites, taken from their blog. It is quite topical for Rocktime, as Poole, where our head office is based is full of Seagulls.

Please do go and find out a bit more about Nick and Chris, over at the irkafirka blog, learn more about their rules in their quest to illustrate a tweet a day, point 6 being “if we stop enjoying it, we’ll stop” over at their website. Note also rule 7.

For Twitter fans the irkafirka blog is a great place to pop in from time to time for a giggle, and if you are looking for a fun illustrator, then hey, you may have found one.

Author: Sarah Griffiths

Friday, March 25, 2011

Natural Disasters and how Social Media responded


Natural disasters are a terrible occurrence, and two huge earthquakes in as many months is a reminder of how unstable and unpredictable our environment can be at times. The most recent, an 8.9 magnitude earthquake not far from the coast of Japan early Friday morning on March 11th, certainly gave me a personal pause for thought.

Having a number of friends living and working throughout Japan led me to dive on to Twitter and Facebook with vigour that morning and within two hours, much to my relief, I had worked my way down my list with one case of concussion and a few power cuts and swaying buildings between them but in the grand scheme of things, a good outcome.

Without social media and the communication capabilities we have at our fingertips today, rather than a mere two hours it could’ve been more like two days, or even two weeks before hearing anything back. With the Japanese government advising reduced phone use at the time and rolling blackouts across the country, other methods of communication exploded; Tweet-o-meter reported peaks of 1,200 tweets per minute coming from Tokyo alone, after the countries phone system was taken offline.


As other countries began to wake up, news began to spread and updates travelled exponentially, with users sharing reports and video streams, more often than not, faster than official news sources could verify and update. Mitchell Cuevas posts on the social media blog Salty Waffle about how a friend in Hawaii had Tsunami warnings out on Facebook before any articles and another had warnings for the West Coast of the US before any major news networks had information out. Inevitably Twitter’s trending topics of #tsunami and #prayforjapan were both throwing out thousands of tweets per second discussing the event.


Google is also playing its part in supporting and aiding the flow of information, releasing a Japanese version of its Person Finder, as it did when the fatal earthquake struck Christchurch, New Zealand last month, alongside its Google Crisis Response.
The Person Finder app allows members of the public to upload information about themselves or others, and allows anyone to search through the database for specific individuals; within the first few hours over 4,000 records had already been logged.
The Crisis Response is a fluidly updating all encompassing report for those in Japan, including weather warnings, disaster bulletins and blackout warnings.


When it comes to outside help, it’s not just a matter of donating via the conventional means; there are so many more ways of helping out no matter how small. Mashable put together a short overview in their article Japan Earthquake & Tsunami: 7 Simple Ways to Help, with suggestions from Facebook to iTunes. Sony Online Entertainment's Playstation Store has also been acting as a donation platform, receiving direct donations or offering virtual goods, where each item bought ensures a $10 donation from Sony to the American Red Cross to help the relief effort.

Bloggers have also been keen to jump in with aid, not just in spreading information, but on the donations drive too. One of the prominent movements for bloggers, the Silence For Japan campaign, which you can read more on here, has gone on to raise (at the time of writing this) a phenomenal $59,952 for ShelterBox, a charity which provides emergency shelter and supplies.


Whilst my friends and colleagues have escaped relatively unscathed, many others haven't been so lucky. Our best wishes go out to those in Japan and if you're interested in donating, the Red Cross is running an ongoing Japan Tsunami Appeal.

If you're considering making a donation, then be sure to read this article on donation scam emails, and remember never to divulge your card details to unofficial sources.


Author: Alice Cheetham

Wednesday, March 23, 2011

Twitter Security Feature



Via a Re Tweet from the top content seeder Chris @techzadar we read over at Gizmos for Geeks this morning, that Twitter is promoting the "always use HTTPS" feature in the account settings.

We and Gizmos for Geeks advise that you enable this now.

Reason being it will improve the security on your account. Gizmo for Geeks say that
“this security feature is particularly important when you are out and about and using public WiFi networks that could have some bad guys looking at your connections and waiting to snap up your passwords”

So that we don't duplicate text, please read their blog on Twitter HTTPS feature here.

Thanks Gizmo for Geeks for bringing this to our attention. We are now following you on Twitter @gizmosforgeeks

Author: Sarah Griffiths

Wednesday, March 16, 2011

Twitter promotions explained



Back in April 2010 we discussed the new paid for models being proposed for Twitter, under the blog title Twitter Simplifies it's Business Model - #not.

We have been monitoring take up of the service. On the 4th of October Twitter officially launched the promoted accounts; View related article on Mashable here: http://mashable.com/2010/10/04/twitter-launches-promoted-accounts/

We are talking about this now, as a client recently enquired about the differences between the Twitter advertising models, as is potentially interested in promoted accounts.
Find out all you need to know about them here: http://blog.twitter.com/2010/10/promoted-promotions.html

The Promoted accounts model on twitter allow brands to gain more followers by being placed within the "who to follow" section which appears on right hand bar.

The news of the launch of promoted accounts didn't go down well in New Media circles and many looked at it as shameful that brands would pay for followers.

Due to this we haven't pushed promoted accounts to our clients, as in our opinion, what brands need to do first is write useful and interesting tweets and gain credibility from engagement with others. Then in the future when they have reached a plateau of engagement and created the buzz, well then they can move onto paying for a few more followers...maybe.

It is a concern that asking for followers could cheapen a brand, or indeed make them look slightly desperate.

Alas, we have ourselves been turned around recently and have found ourselves clicking on a few promoted accounts that appear in the side bar. Twitters computer rules /algorithms of finding a twitter account you would like, seems to work well for us @rocktimesocial.

We are still very sceptical of promoted trends and tweets, and currently monitoring case studies of people using these methods of advertising.

We are aware that the majority of people see Twitter as a closed experience and are not jumping up and down with glee with the ads right now, even the Twitter Sales Rep on this 40 minute video (35 mins in) from All Things Digital states to be aware that some people may not like the ads and to take note that it they don't like them that they will be vocal about it.






It is this backlash that concerns us, as unlike Paid Search in the content networks or Facebook advertisements, these ads are realtime and the promoted tweets will be in your feed (rather than side bar). Thus on starting a promoted tweet campaigns, please do make sure you have the resource to deal with any nasty, back off with your advertising @ mentions.

Working on our client's social media portals, we do have a lot of insight per client on what messages go down well with their audience groups so we can advise appropriately.

In summary any type of successful promotion campaign needs to be focused on goals, be planned / strategised and integrated to a wider plan.
Fiona (at Rocktime) has found a great example of integrated approach using promoted ads on Twitter, she will be sharing with you next month.. so remember to visit back.

There is a summary below of the difference between promoted accounts, tweets and trends:

Promoted accounts
Twitter looks at your account and followers to identify similar accounts and similar followers. You then appear in the Suggestions of Who to Follow.

Promoted Tweets
You send a tweet then ‘promote’ it - When you promote it, users will see your Tweet when they search for one of the keywords you’ve attached to your Tweet

Promoted Trends
When a user clicks on the Trending Topic, they are taken to the conversation for that trend - with your Promoted Tweets pegged to the top of the timeline


If you would like to find out more about advertising within the social networks, please contact the Flashlight Search Marketing team.



Author: Sarah Griffiths

Monday, March 14, 2011

TwitRelief: Bid for a Celebrity Follower

If you are on Twitter, you may have noticed the launch of the Celebrity Twit Relief Campaign for Comic Relief. The concept being: you can bid for Celebrities to follow you on Twitter for 90 days, they re-tweet one of your tweets, plus there is a chance to also win amazing ‘extras’ in a celebrity auction.

The #Twitrelief celebrity auction is in aid of Comic Relief’s work in the UK and Africa and ends on the 20th March 2011. The campaign is fun, easy to join in with and is a great idea for generating awareness of the event.

A special eBay page has been set up for the auctions and includes: a signed manuscript, a character named after you in the book and dinner from Emma Kennedy, a chance to hang out on set with Kirstie Allsopp and her Phil, Suzi Perrys Bike Jacket, Silverstone passes and meet up with the Perry, plus a walk-on part in the next film by Notting Hill writer Richard Curtis (courtesy of his partner Emma Freud).

Rocktimers have been invited to dig deep in their pockets after we received a tweet from our favourite Gadget Show presenter Suzi Perry. We can’t quite describe how very overjoyed we were (esp: @sarahgriffiths), when we received an @ reply followed by a Direct Message with a “X”. See above image.

To find out more about how you can contribute visit the Red Nose Day site here. Whilst mentioning #Twitrelief, it suits to let you know that we were impressed with their Red Nose Online Giving pages, enabling all the sponsored transactions to be sent in via individuals unique fundraising personalised pages. Nice work.

If since reading this blog you have identified that the celebrity you wanted to engage with is too expensive, then look for another one. Alternatively find out more about how you can donate and join in with the Red Nose Day activities here.

The Flashlight Search Marketing team at Rocktime, are always on the look out for innovative campaigns that use social media. We track other's successes in which we then seek to implement into our own. If you see anything fun or innovative in Social Media that we might miss, feel free to tweet us @rocktimesocial.

Author: Sarah Griffiths

Wednesday, September 15, 2010

Twitter is rolling out some major new features



Twitter which is signing up 370,000 new users daily on average are redesigning their site to make it easier for users to navigate and find related information, making Twitter much more of an information resource, rather than just a place to network.

This is big news and we can already predict that engagement levels will rise.

Forrester analyst Augie Ray said the Twitter redesign should help improve engagement with users.

"Twitter's new Web functionality is a significant evolution that promises to attract more visits to Twitter.com, improve Twitterers' interactions with content and each other, and ease adoption for Twitter newbies"

Watch the introduction video above and find out more over at the Twitter Blog Post titled "A Better Twitter": http://blog.twitter.com/2010/09/better-twitter.html

Tuesday, September 14, 2010

The influence over numbers argument


The above table from http://www.emarketer.com/, which is backed up by an ExactTarget study, reproduced by eMarketer, assists with the "influence over numbers argument" on Twitter, as it shows that US Twitter user's in April 2010 were far more interactive online, than general internet users.

The results table indicates that US Twitter user’s were more likely than general internet users to post to forums, to write their own blog, comment on blogs and post ratings and reviews.

What this means for brands and companies, is that the people on Twitter are far more likely to be the ones that create the noise online and encourage conversations about a topic elsewhere online.

The ExactTarget study also explored Twitter users’ motivations for following brands and companies on Twitter, the majority wish to get updates on future products (38%) followed by staying informed about company activities (32%). This is followed by finding out about discounts and sales. Pretty interesting chart, and one that is now stuck up in the Social Media Office.

Within the communities we work on for brands we have asked the question, which social networks do you reside? From close review we have identified the above to be the case that "Daily twitter users comment and upload content at least twice as much as average".

We have formed some great, profitable relationships with bloggers on Twitter for clients, profitable in that they provide interest to our clients community groups (we PR them to the community) and they help increase our clients reach for little more than a friendly conversation.

Find out more about the ExactTarget study, including the motivations of Twitter users over at the eMarketer site:

Author: Sarah Griffiths

Thursday, June 24, 2010

Game, Set and Match Isner!!


The longest tennis match in tennis history, 11hrs and 5 minutes. American John Isner won the world's longest tennis match, beating Nicolas Mahut of France 70 games to 68 in their final set at Wimbledon. Find out what the professionals thought of the match, a few comments from the pros on Twitter (collated today & yesterday):

Bob Bryan: “We are witnessing history and there seems to be no end in sight!”

Pat Cash:
“Unbelievable Mahut and Isner 59 -59 in the 5th set!!! 10 hrs so far what a day at Wimb Dent fastest serve ever at Wimbledon 148 mph.”

Greg Rusedski: “You cannot be serious! 59 all in the 5th and seven hours later still not finished lets hope one player can at least get to 100 aces.”

Caroline Wozniacki: “the Isner – Mahut game?? 59-59 in the fifth set. They are finishing tomorrow! Crazy!!!”

Laura Robson: “Isner vs Mahut currently 34-34 in the 5th set. I’m tired just watching!”

Serena Williams: “All I can say about John Isners match- WOW”

Andy Roddick: “really really cant believe the match that took place….. will never ever ever happen again… unreal!”

Andy Murray: “This is why tennis is one of the toughest sports in the world, this will never ever be matched again”

John Isner : “feels like a million bucks!!!”


Photo courtesy of tinali778's http://www.flickr.com/photos/tinali778/2730247376/

Wednesday, April 14, 2010

Twitter Simplifies it's Business Model - #not



Twitter ranks as one of the most popular sites on the Internet. So we all have waited with baited breath of news on when they were going to start putting together a business model. The news broke yesterday.

They have launched what they call a simple service titled “Promoted tweets” and this morning I have been trying to get my head round what this means to the Twitter Eco System and how our clients will benefit from this service.

Twitter are classing this as the first stage and already have a number of advertising partners onboard to trial the service which include: Starbucks, Virgin America (not surprised), Red Bull, Best Buy and Sony Pictures. The premise being is that promoted tweets are just like ordinary tweets that brands may wish to use should they want to highlight their Tweet to a wider community.

We are going to begin to see promoted tweets appear at the top of some of Twitter Search result pages (see image above). Twitter will be measuring whether people like the tweets via their interaction with the message ie: marking as favourite, Re-tweeting or @replying. If no body/tweeter appears to like the promoted Tweet then it will disappear. I believe there will be a connection to the Twitter user and the promoted tweet, a little bit like “You may be interested in feature” on Amazon, ie: the more you RT tweet a tweet from a sports brand the more promoted tweets from sport brands you will see.

Also as the Tweet is promoted and Twitter seek to make money then the promoted tweets will be purchased on a CPM model and quite excitedly (for Flashlight) it will be a mix of earned versus paid media – as you need to make your Tweets work.

Having a combination or organic and paid ads will suit Rocktime’s Flashlight Team well as we have the mix of SEO expertise, Paid search expertise and Social Media Savvyness.

I am sure there is more in this development, so I went and visited Web Strategist Blog by Jeremiah Owyang to see what he has to say, quite alot as it happens.

Jeremiah has provided a summary of the promoted, explaining as I have above on how it will work, he has also developed a matrix on what Twitter’s promoted tweets business model will mean to the Eco-system. Go and view his blog post here and follow him (blog & twitter) as he regularly talks a lot of sense:

http://www.web-strategist.com/blog/2010/04/13/quicktake-analysis-what-twitters-resonation-means/

Twitter’s founder Biz Stone has let us all know that there will be more announcements soon as the project matures, they are currently finding their feet too in understanding how to measure Twitter user interaction on the Tweets. Once they have a footing this will be rolled out to other advertisers. So watch this space, as I am sure we have some very interesting times ahead.

Reputation and respect has never been more key. Power to the people ! and good luck to the brands in finding the 140 characters that resonate with their audiences.


Author: Sarah Griffiths

Monday, March 01, 2010

We need a Twitter directory for a Twitter directory?!


As Twitter usage continues to increase in the UK, I thought to shed some light on how you can increase your exposure and build on your growing Twitter community.

There are numerous ways to find Twitter users who share the same interests as you by using Twitter search engines, Twitter directories and refining results by category or location. Meanwhile Location targeted Twitter directories are pretty handy if you want advice on “real time local information” i.e. jobs, weather or perhaps sending or receiving a restaurant recommendation.

Which directories should I choose ?

In truth there is no definitive answer to this - we are not the holders of the definitive list of all the Twitter directories, but very few people probably are as new ways of managing contacts are popping up daily – and, at this rate, possibly one every minute.

Should you be in every directory? While it’s desirable, the reality is that this isn’t really possible: given the time it takes to list, it’s unlikely that the admin time would be worth it.
At Rocktime, we find time is more effectively spent listing our company and ourselves on a select few directories, which enables us to spend a much higher percentage of our time communicating with those we chose to follow or find out more about those following us.

Let me share with you a list of a few Twitter directories we use at Rocktime – but first, while we’re talking Twitter Directories, late last year Twitter introduced Twitter lists into public beta.

Twitter promoted these lists as being “A great way to organise the people you follow and discover new interesting accounts”. What this means to Twitter user is that they can create their own lists, or people may list them and display details to their followers. It is quite interesting to see in what lists you reside, as it gives an indication how people perceive you and what you have to say: perhaps you are a blogger listed by a few as a “comedy genius”, but you never knew !

But let’s get back to directories. There are two ways to feature in list directories: either by adding your own lists or by being on lists that have been added. selection of directories looking after these lists are also presented below.

Twitter User Directories

WeFollow – A really easy sign-up and connects to your Twitter account. Login to Twitter, enter your location and choose 5 interests which describe your business or personal brand.
NB: Check the fine print as you don’t need to accept the offer to have your Twitter profile page link to your WeFollow profile page (final box).

Twellow - Register by providing your Twitter email and password. Twellow will then pull relevant information of your twitter profile page to create your profile, making some suggestions on where you should be placed. After validating your email, you then need to decide whether you agree to their suggestions or add other categories (10). You can add more links within Twellow to other social media profiles within the extended bio section, which is pretty handy to spread your reach further.

Just Tweet It – This directory takes a little more time to sign up to than Wefollow or Twellow, as you are required to register before you are sent a password and a link to the profile editor page. Once your profile is complete return to the Just Tweet IT home page, pick 5 categories and enter a short bio on each.

List Directories

Listorious - Go to the Listorious directory and click add list. If you are signed into Twitter, Listorious will automatically connect to your Twitter account and show a form asking for a list URL, a one line description and some descriptive tags. Once your list is added you will be entered into the Listorious ranking table (calculated by number of followers)

TweetDeck - If you work your twitter Account from TweetDeck, then just create a list from there. Once it starts getting followers then it will be automatically included in the directory. Simple.

Location based directories

An easy way to find people geographically close to you is to use the advanced page on Twitter’s search engine which has the option “Near this place”. Results for this are are based on the location field in the twitter BIO, which can be pretty accurate with geo-location from people tweeting from their phones. Some people prefer to use Nearby Tweet for local tweeters www.nearbytweets.com, but be warned - it is pretty distracting when new posts arrive.

Geofollow – The main concept behind this directory is that instead of people being organised by category you are organised by location, but you can still use 3 tags to differentiate yourself from the masses.

Even more directories !

Mashable have compared 15 twitter directories here and have assigned them into four categories: applications, people, politics and strictly business. Soon I think we will need a Twitter directory for the Twitter directories. Hmm...now that’s an idea....

Twitter advice

If you would like any advice on using Twitter to build your community feel free to contact me or talk to a member of the Rocktime Sales team.

Author: Sarah Griffiths