Showing posts with label local search ranking. Show all posts
Showing posts with label local search ranking. Show all posts

Thursday, July 05, 2012

Now vs Then








A humorous view point from one of the Web Developers at Rocktime, about 'Now vs Then' and the advances in technology; with reference to some nostalgic technologies.


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As a child, who was born in the 70’s, my childhood experience of technology differs greatly from the world that my daughter will grow up in.

My little girl turned one at the weekend and as such she will never know of a world without mobile phones, digital photography, the internet, on demand television, online shopping, iTunes, sat nav or Facebook. I on the other hand grew up blissfully ignorant surrounded by red phone boxes, cheap instamatic cameras, BBC Microcomputers, TISWAS, waiting 28 days for delivery, our price, maps and actually having to speak to people face to face.

So in the interest of having a little bit of fun, let’s have a look at each of these points in turn.

Mobile Phones vs Red Phoneboxes 


Although I work at Rocktime, I must admit to having a bit of a pet hate towards mobiles. Granted they have completely changed the face of communication and with each month there appears to be a new all singing all dancing model that claims to rival a Cray Supercomputer.

So what if you can play games, surf the web, take photos, listen to music, check emails, augment reality, or make a super skinny yummy mocha latte with your latest phone. I still can’t shift the 80’s image of larger-than-life men going through a mid-life crisis showing off their breeze block sized phones as a bizarre status symbol. Before mobile phones we made plans and we stuck to them.

Technology - 0 : Old fashioned red phone boxes - 1

Digital Photography vs Cheap Instamatic Cameras

I used to go travelling with a Boots instamatic, that cost about a fiver and come back with dozens of rolls of film, not having the foggiest what was on any of them. Eventually, I would get around to developing them and spend a few hours grinning like a deranged madman as I would re-live the events surrounding each photograph.

Of course, out of perhaps several thousand snap shots that I’ve taken this way, there are probably less than a dozen that would look good hung on a wall. While the professionals may debate whether film or digital produces the best results, the sheer numbers of photographs we can take inevitably mean that we’ll get a greater number of photographs we can be proud of using digital. But please remember people, simply going out and spending a few hundred pounds on the latest piece of kit does not make you David Bailey.

Technology - 1 : Blurriness - 1

The internet vs BBC Microprocessors

No contest, the internet wins. You can play the Acornsoft classic elite online!

Technology - 2 : 32kb - 1

On Demand TV vs TISWAS

Okay, if all TV was like TISWAS, great as it was, on demand would probably win this one. I do think that the likes of Virgin’s on demand service, iPlayer and the like have taken away the mystique of my beloved telly. I remember when there was only three channels and recall watching the first episode of Countdown the day that Channel 4 launched to great fanfare. We had to watch what the schedulers said we should watch and as a result some programmes became a national event.

The next day we would gingerly discuss the previous evening’s entertainment over monster munch and frazzles. Every Christmas they would show Star Wars and The Great Escape, there would be a Bond film pretty much every bank holiday and we would lap it up together as a country! Nowadays, you can download a film before the actors have even finished filming it and all sense of grandeur and occasion is lost as it squeezes onto a memory stick.

Technology - 2 : Nostalgia - 2

Online shopping vs Waiting 28 days for delivery

Firstly, whenever you sent away for something you had to pay for it with a Postal Order as very few children had bank accounts! These were only available from Post Offices (Do they even exist now????) and as such the experience would inevitably involve having to stand in close proximity to a gaggle of pensioners. Inevitably, the cost of the goods meant that you had to purchase a ridiculous combination of smaller denominations of PO in order to get the correct amount. You would then have to buy a stamp, find an envelope and a piece of paper, write down your details and order, address the envelope and then go and post it in the mail box. For some reason everything used to take 28 days to deliver which meant by the time it had turned up you were either no longer interested, or the purchase in question was so drastically out of fashion that you dare not be seen with it in public for fear of being branded a social luddite!

Technology - 3 : Rubbish - 2

iTunes vs Our Price

iTunes. If you could buy vinyl from apple I would have scored them 2 points!

Technology - 4 : My cassette has broken - 2

Sat nav vs Maps

Every so often you hear about someone who’s blindly followed their sat nav’s instructions and ended up either in the wrong county/stuck up a mountain/or at the bottom of a lake. Sensible route planning is in order.

Technology - 4 : Learn to read a map, it’s not that hard - 3

Facebook vs speaking to people face to face.

While Facebook is great for catching up with old friends, seeing what people are up to and having several different conversations at any given moment; you can’t beat good old fashioned human interaction.

Technology - 4 : The Dark Ages - 4

So it’s officially a draw. My daughter’s life will be pretty much the same as mine and in years to come, most of the items listed above will be obsolete and serve only to serve up fond memories.

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Every aspect of working in web development and creating integrated search marketing campaigns is driven by change; be it innovations in hardware, software, social commerce, or Google algorithm updates. Please contact Rocktime if your business recognises that it needs to increase its online visibility globally, nationally or through local optimisation; we can help develop a strategy to embrace these changes.

Author: Foz

Monday, June 25, 2012

Social Local Mobile and Google+ Local Search

Rocktime's Google Places map
It’s no secret that here in Rocktime’s Search Marketing Team; Flashlight, when it comes to Search, we do love Local and it’s not just us; Google loves local too! With the Google Venice update this year, which updated search results to give greater weighting to local search results, it's a great time for large organisations and even smaller businesses aimed at purely local audiences, to take another look at their local search marketing strategy.

Hand in hand with local search is mobile usage; it’s estimated that as much as 50% of mobile queries have local intent, therefore, ranking positions on both Google Places and Google's main search results are something that any business with a localised target market will want to consider.
Since 30 May, Google Places pages are being integrated with Google+ Business Pages and morphed into the new Google+ Local pages. This is all part of Google’s progress in becoming a leading social network for businesses, a way for customers to leave reviews, enhance the user experience and engage with brands and for businesses to improve their chances of being found in the blended and mixed media results.

So when you think of local and mobile it is natural to consider creating relationships with people and building trust and this is where social comes in to the equation, through the convergence of the social web, local-business with mobile; sometimes referred to as SoLoMo

Google Plus Business Pages combined with Google+ Local and being found easily on a mobile is a foremost method of getting better ranking on Google.
It is recommended to still give the same importance to local campaign strategies as would be given to a national or Global digital campaign. Investing time in the all important stages of keyword research, keyphrase positioning and competitor analysis, to determine the most competitive keywords to use in a local targeted campaign, pays off. A complimentary campaign to develop quality organic in bound links, press coverage, reviews and buzz is also worth considering. Content that people want to share is still the best way to get and keep visitors interested; it can now be advantageous to write about local knowledge, about a community neighbourhood and social customer services.

Local can be global and personal, including hyperlocal which is the search for businesses in a neighbourhood: Where shall we have lunch, which hotel shall we stay in, where is the best plumber, who can fix my car, where is a local garden centre, best value transport company in the area etc.

People are used to having their images stored on an external server and now more businesses are using cloud computing which allows them to access content when not specifically in an office, from a fixed location, or from a desktop. Mobile and tablets are adding to that virtualised approach where there is less often the need for a dedicated physical server.

The mobile phone is more like a computer connecting users to the internet and always at hand. Some businesses wisely let their employees use Twitter and Facebook and more often this is performed on a mobile. 40% of social media users access social media content using their mobile phone. Digital maps and geo tagging of images has been greatly improved with map APIs from Yahoo!, Google, Nokia, Bing, Picasa, Panoramio etc and businesses are encouraged to claim and optimise a business listing in a local directory, or niche directory, with geo tagged images, linked to a map and often user reviews.

The surge in location deals and location based social networks that are optimised for multiple touch data devices like tablets and smartphones can capitalise on traffic, brand engagement and product conversations. Businesses are recognising the 'benefits versus cost and effort' involved in maintaining a mobile presence.


There are a few simple tips to follow for local optimisation like:
  • Using the local terms in HTML tags and page content. 
  • Plan to include local focused content on the website as well as in the social and local pages. 
  • Add simple geo tagging to images, micro-formatting and microdata tag improvements that identify the different parts of the address page, map markers and geo located content. 
  • Links to the website that use the local search term in the text link, still remains an important factor to get good local rankings. 
  • Businesses get listed at the top because they fit the geographical area of the search query; usually within 5 miles proximity radius to the area you are trying to target. 
  • Other ranking factors in the local and blended search results are proper categorisation and matching keywords that show local results relevant to your business, have good relevant content and good relevant organic backlinks. 
We would encourage businesses to think of each web page, or directory listing, as a landing page, with relevant content, a simple layout and call to action and a well researched keyword strategy. By doing this on the website and in local directories it makes it easier for businesses to prepare themselves for mobile website content, that can be socially shared, found in the local search results and define their brand values.

Mobile is becoming the primary way for visitors to search and purchase online in the UK, with 95% of smartphone users having searched for local information, Google is responding to the changing way visitors search by making local mobile search more relevant and appealing to advertisers with the 'Google + Local', integrating the business listings across the channels of search, mobile, Google+ and Maps.
Visitors see this as all one channel rather than individual channels, with 70% of UK mobile users being happy to compare prices on their phone. Product reviews form a really important part of the decision making process and 65% of users have checked out product reviews. Last month, PayPal introduced their mobile payments to the high street, so the whole buying process can be completed on a mobile device.
According to Google, 50% of mobile searches lead to a purchase, which is a great incentive for businesses and brands to make it easier for their customers to be better connected through social, local and mobile channels.

Businesses can follow a few established social media steps to harness the best of local and mobile:
  1. Conduct a Social Media landscape review to determine whether the business should create business pages in Facebook, Google + or other leading social networks and where their competitors are being found. 
  2. Social Planning for all members of the business to encourage the correct tone of voice 
  3. Writing strategy for the channels 
  4. Setting up channels 
  5. Social Share Audit 
  6. Incorporate social share icons on relevant content 
  7. Plan blogger engagement; find networks of interactions, Twitter list management 
  8. Add social media badges to the website 
  9. Community page 
  10. Set up a social hub page 
  11. Create compelling content that people will want to share. Provide fresh, updated, local content. 
  12. Develop email marketing campaigns with social share 
  13. Think of customer services with real time responses and embrace the philosophy that customers are not transactions 
  14. Investigate social commerce and social buying trends in social search 
  15. Become a social business and project your social business personality 
  16. Track social media monitoring and social crm 
  17. Review the social analytics and traffic trends.
Google offers numerous free products to businesses and is always endeavouring to refine ways for businesses to be found in the search results, so it is certainly worth utilising these useful products for tracking site traffic in Google Analytics and diagnosing the site’s performance in Webmaster Tools for instance. We recommend conducting a full SEO site audit to be run at the same time as planning a local mobile social strategy. That way, a business can determine if the website is performing well in terms of SEO, structure, technology and business delivery to raise their online visibility.

Some benefits of the convergence of social networking, mobile shopping and local search for consumers:
• helps consumers save time
• location based deals
• mobile payments
• meetups
• valuable information
• user friendly maps

Some benefits of the convergence of social networking, mobile shopping and local search for consumers:
• availability of consumer data which can be gathered by businesses
• create brand advocates and peer influencers for products and services
• tailored geo targeted advertising is more cost effective

Therefore, careful localised optimisation is the key for 'local business marketing' through search and  is certainly becoming increasingly important at levelling the playing field between national and local businesses.

If you're interested in finding how Rocktime can help you with your website and local targeted search marketing strategy, then why not check out the work Flashlight does and get in contact with our Sales team.


Author: Fiona Anderson