Showing posts with label Mobile Strategy. Show all posts
Showing posts with label Mobile Strategy. Show all posts

Thursday, July 05, 2012

Now vs Then








A humorous view point from one of the Web Developers at Rocktime, about 'Now vs Then' and the advances in technology; with reference to some nostalgic technologies.


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As a child, who was born in the 70’s, my childhood experience of technology differs greatly from the world that my daughter will grow up in.

My little girl turned one at the weekend and as such she will never know of a world without mobile phones, digital photography, the internet, on demand television, online shopping, iTunes, sat nav or Facebook. I on the other hand grew up blissfully ignorant surrounded by red phone boxes, cheap instamatic cameras, BBC Microcomputers, TISWAS, waiting 28 days for delivery, our price, maps and actually having to speak to people face to face.

So in the interest of having a little bit of fun, let’s have a look at each of these points in turn.

Mobile Phones vs Red Phoneboxes 


Although I work at Rocktime, I must admit to having a bit of a pet hate towards mobiles. Granted they have completely changed the face of communication and with each month there appears to be a new all singing all dancing model that claims to rival a Cray Supercomputer.

So what if you can play games, surf the web, take photos, listen to music, check emails, augment reality, or make a super skinny yummy mocha latte with your latest phone. I still can’t shift the 80’s image of larger-than-life men going through a mid-life crisis showing off their breeze block sized phones as a bizarre status symbol. Before mobile phones we made plans and we stuck to them.

Technology - 0 : Old fashioned red phone boxes - 1

Digital Photography vs Cheap Instamatic Cameras

I used to go travelling with a Boots instamatic, that cost about a fiver and come back with dozens of rolls of film, not having the foggiest what was on any of them. Eventually, I would get around to developing them and spend a few hours grinning like a deranged madman as I would re-live the events surrounding each photograph.

Of course, out of perhaps several thousand snap shots that I’ve taken this way, there are probably less than a dozen that would look good hung on a wall. While the professionals may debate whether film or digital produces the best results, the sheer numbers of photographs we can take inevitably mean that we’ll get a greater number of photographs we can be proud of using digital. But please remember people, simply going out and spending a few hundred pounds on the latest piece of kit does not make you David Bailey.

Technology - 1 : Blurriness - 1

The internet vs BBC Microprocessors

No contest, the internet wins. You can play the Acornsoft classic elite online!

Technology - 2 : 32kb - 1

On Demand TV vs TISWAS

Okay, if all TV was like TISWAS, great as it was, on demand would probably win this one. I do think that the likes of Virgin’s on demand service, iPlayer and the like have taken away the mystique of my beloved telly. I remember when there was only three channels and recall watching the first episode of Countdown the day that Channel 4 launched to great fanfare. We had to watch what the schedulers said we should watch and as a result some programmes became a national event.

The next day we would gingerly discuss the previous evening’s entertainment over monster munch and frazzles. Every Christmas they would show Star Wars and The Great Escape, there would be a Bond film pretty much every bank holiday and we would lap it up together as a country! Nowadays, you can download a film before the actors have even finished filming it and all sense of grandeur and occasion is lost as it squeezes onto a memory stick.

Technology - 2 : Nostalgia - 2

Online shopping vs Waiting 28 days for delivery

Firstly, whenever you sent away for something you had to pay for it with a Postal Order as very few children had bank accounts! These were only available from Post Offices (Do they even exist now????) and as such the experience would inevitably involve having to stand in close proximity to a gaggle of pensioners. Inevitably, the cost of the goods meant that you had to purchase a ridiculous combination of smaller denominations of PO in order to get the correct amount. You would then have to buy a stamp, find an envelope and a piece of paper, write down your details and order, address the envelope and then go and post it in the mail box. For some reason everything used to take 28 days to deliver which meant by the time it had turned up you were either no longer interested, or the purchase in question was so drastically out of fashion that you dare not be seen with it in public for fear of being branded a social luddite!

Technology - 3 : Rubbish - 2

iTunes vs Our Price

iTunes. If you could buy vinyl from apple I would have scored them 2 points!

Technology - 4 : My cassette has broken - 2

Sat nav vs Maps

Every so often you hear about someone who’s blindly followed their sat nav’s instructions and ended up either in the wrong county/stuck up a mountain/or at the bottom of a lake. Sensible route planning is in order.

Technology - 4 : Learn to read a map, it’s not that hard - 3

Facebook vs speaking to people face to face.

While Facebook is great for catching up with old friends, seeing what people are up to and having several different conversations at any given moment; you can’t beat good old fashioned human interaction.

Technology - 4 : The Dark Ages - 4

So it’s officially a draw. My daughter’s life will be pretty much the same as mine and in years to come, most of the items listed above will be obsolete and serve only to serve up fond memories.

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Every aspect of working in web development and creating integrated search marketing campaigns is driven by change; be it innovations in hardware, software, social commerce, or Google algorithm updates. Please contact Rocktime if your business recognises that it needs to increase its online visibility globally, nationally or through local optimisation; we can help develop a strategy to embrace these changes.

Author: Foz

Tuesday, March 22, 2011

Why you should mobilise your website?


Studies are indicating that people are increasingly likely to leave their laptops at the office and use their mobiles for web browsing on the move. We are advising our clients to mobilise their websites, so that their customers can find them from mobile search and most importantly be able to access and navigate their sites with ease from a mobile.

In creating a mobile site the Flashlight Search Marketing team are also encouraging social share of news, offers, and deals via the mobile site owners established social networks.

Along with talking to our current clients, the Sales Team are making new contacts with companies (local and national) that have websites, to gently encourage them to make the small step to consider creating a mobile site.

We have a blog coming soon from Fiona and the Technical Team on "How easy it is to create a mobile website" - watch out for it.

Talking to the Sales Team today, they let me know that when talking to mobile website prospects, they have found that people are generally surprised at the low cost of mobile website development and once the UK mobile statistics are laid out with the price of development, then they are then keen to begin scoping out the mobile website development further.

We would like to share with you a selection of the UK mobile statistics which the Sales Team use when a client, or prospect asks whether they should mobilise their website.

We have invited Sales to add further links to the latest UK mobile statistics on this blog (comments section).


If you would like any further details on why your business should create a mobile website, or alternatively, or additionally create a mobile application, then please contact the Rocktime Sales team to discuss:

Sharing a selection of UK Mobile Website Statistics

It was reported this morning on BBC Breakfast News that Ofcom is auctioning off parts of the air space to enable the adoption of fourth generation technology (4G) which will make mobile phones more internet ready than they are. They also reported that Smart phone ownership grew in the UK by 58% 2010.

Interestingly, the Office of National Statistics (ONS) has decided to include smartphones and their applications (think "Angry Birds") within the UK inflation basket / consumer price index but has taken out mobile phone downloads. (Techradar.com, March 2011)

Over the past 12 months the number of handsets that have the (mobile augmented reality) enabling technologies has risen from about 8 million to just over 100 million,” (Windsor Holden, principal analyst at Juniper Research UK, 2011).

Note that Alice (at Rocktime) regularly talks about Augmented Reality Applications on our blog, do watch out for her posts.

In November 2010 the UK was reported as being the 5th biggest mobile internet market globally (Silicon Alley Insider, Nov 2010)

There are 15,375,945 mobile media users in the UK (3 month average to January 2009). (Source: M Metrics via Orange survey, March 2009]

7.1 million Brits now access the internet through their mobile phones (Internet Monitor Survey, 2010)

60% of UK online shoppers would be more likely to shop at a site that rewarded them for reviews or recommendations (Immediate Future, 2010)

14% of UK mobile user watch more TV because of mobile video access. (Orange, via The Guardian, October 2010)

15% of UK adults have mobile broadband (Ofcom, October 2010)

Take-up of mobile broadband increased by 8% among 15 to 24s and by 3% among 35-54s in the UK (Ofcom, October 2010)

Smartphone usage is up 70% and growing faster in the UK than Europe.
(comScore/GSMA MMM, via AOP Digital Landscape Report, June 2010)

AdMob reported 253,737,396 mobile advertisement impressions in the UK during January 2009. (AdMob, January 2009)

Around 70% of mobile internet users use a traditional browser, 55% use an app. (Orange, via The Guardian, October 2010)

47% of daily mobile internet users live in urban areas. (“Brandheld” study, Essential Research, December 2009)

11.5% of all UK shoppers use their mobiles to research before they shop (ITPro.co.uk)

Mobile advertising is expected to grow to £355m in Britain by 2014 (PricewaterhouseCoopers, 2010)

In the UK, 81% of mobile media users access mobile media more than once a week with 46% using it daily (MobiAd News, 2010)

27% of children (aged between 5 and 15) owned a mobile phone in 2009. (Source: Office for National Statistics, November 2010)

89% of the UK population have (or use) a mobile phone.(Ofcom, October 2010)
– 14% live in a mobile-only household.

People that use Facebook on their mobile device are twice as active on Facebook than non-mobile users (Facebook, 2010)

In May 2010 90.4% of British mobile subscribers used their phones to send a text message. The second most used activity in the UK is accessing news (35.5%), followed by using a browser (35.2%). Social networking is used by 22.6% of mobile subscribers in the UK in May 2010.

According to an Orange study, when clicking on adverts on the mobile internet, the next stages which are most popular are: going straight through to the brand‟s website (47%); receiving voucher codes or coupons (43%); clicking through to another area of the site (36%); being entered in a competition (34%). (Source: Orange via Econsultancy Blog, March 2009)

If you would like to talk to us further about creating a mobile website for your business, or would like to discuss marketing your mobile website or application then please give the Rocktime Sales team a call.

Author: Sarah Griffiths

The above image is from the Rocktime New story: FJB Hotels lead the way in Mobile Marketing. If you are local to Rocktime, you may have noticed that we ran a short ad and article on Mobile Websites in the March edition of the Business Magazine (Dorset, West Hant, Salisbury), with an advert on page 5 and article on page 16.

Friday, February 04, 2011

Facebook Deals Launches in (UK)





We all know that Facebook is a master at ‘targeting’, be it by relationship, birthday or keyword and has built connection targeting tools like Fans, Applications, Groups and Events. It’s fair to say that Facebook is now set to dominate targeting by location.

I was encouraged to hear on Monday 31 January 2011 of the announcement that 'Facebook Deals' had launched in the UK, and thought to blog my opinion, as this year I will be very much focused on our 'Local Geo Targeted Search Campaigns'. I will seek to explain to you what this launch could mean for your business and why you should consider aligning Facebook Deals into your integrated marketing plans. Firstly I’ll provide a little introduction on what Facebook Deals is.

What is Facebook Deals?
Facebook deals is an App that lets local businesses interact with Facebook users using Facebook Places, to check in to their physical shop or venue. The Facebook user is rewarded with incentivised promotions, discounts, loyalty schemes and offers when they visit the retailer. As you can probably imagine, the benefits for repeat purchases, customer engagement and brand loyalty are vast.

In summary, if you (as a user) have a Facebook Profile and have allowed access to the Facebook Places Application, then you can start to find out more about Facebook Deals in your area/close to your location.

You will just need to look out for a little yellow or green icon when you check into venues using Facebook Places, then click on the deal and claim it. Simple!
The Facebook blog says:
You'll see a few different types of Deals: individual deals for a discount, free merchandise or other reward; friend deals where you and your friends claim an offer together; loyalty deals for being a frequent visitor to a place; and charity deals where businesses pledge to donate to a cause when you check in.

If you are a business, then you may be interested to know that 50% of merchants who used Facebook Deals (in the US from Nov 2010 to start of year) have decided to renew their offers, and with millions of people using the service, we can only imagine that this has generated a positive ROI.



I will share some key points below.

Facebook deals for local businesses
Facebook Deals has been developed as a marketing tool to not only lure customers but to repay them by for spreading the word about your business when they check in. As such, Facebook Deals needs to be treated like any aspect of an integrated marketing strategy. The actual time to physically create the deal has been nicely simplified by the clever developers at Facebook.

Other Geo Location Targeted Apps
There are already other competitors in this geolocation market, most notably FourSquare which makes a shopping experience in to a reward-based mobile game. It’s all about rewarding the customer and building a stronger brand loyalty. Naturally, not all Facebook users will take up these offers but as our experience of the internet is increasingly defined by what our friends are logging, sharing and posting, then Facebook will be able to translate that experience into the real world.


Progressive move from places to deals

Last year, we wrote about Facebook introducing Facebook Places a Facebook mobile application, which allows ‘out and about Facebook users’, with their smartphone, to let their network of friends know, in real time, about the locations they are visiting, and check their friends into those locations too. For businesses and brands that have a physical location it makes sense to target Facebook users that have a Facebook Place and offer them a deal if they come into the shop and participate in a promotion.

Once geolocation service; Facebook Places, was established, it was a logical progression to then start offering deals. These deals will become increasingly more personalised and competitive, especially when small, local businesses recognise the benefits of being found more easily, locally online and encouraging their customers to share information about themselves, in exchange for deals.

This is the real strength behind Facebook Deals; where a brand is able to really get to the core of what their customers are looking for in terms of service, interaction with the brand via social networks, relevant offers and preferred technologies. At the same time, customers that check in to the retailer have already allowed the brand full access to a wealth of personal information, directly from their Facebook profile i.e. gender, age, aspects of their social graph and shared information, which under other circumstances shoppers can be reluctant to divulge.

Facebook Deals allows retailers to get friendlier with their customers and allows the customers to share not just the pleasure of the purchased product but the whole shopping experience and with more than just the person sitting next to them. Geolocation targeting is here to stay!

Once the retailers have got their customer relations teams crunching the data on visits, successful campaigns, analytics and demographics you can be sure that the customers will be ‘rewarded’ with yet more tempting and targeted deals. Customers can expect much more than just a free cup of coffee. How about 20% off a Mazda MX for starters. Whatever the deal, retailers will now be very carefully considering Facebook Deals as part of their Integrated Marketing Plans and Mobile Strategy.

Some retailers ‘in’ on the launch include Argos, Benetton and Debenhams. Both Argos and Benetton are offering charity donations in return for checkins by customers”

There is some great advice here on how deals work for business:




Find out more about Facebook Places
For additional options: a few articles that we have bookmarked on 'Facebook Deals launching in the UK' are listed below, we particularly like the comments made by Andrew Grill from London Calling, where he talks about 'Foursquare Fatique' and what it means for the just launched Facebook Deals service in the UK.

You can also read more about Facebook Deals on the Wall Blog What does Facebook Deals mean for brands?

Facebook deals Goes Live in Europe blog from Mashable;

Facebook Deals – adding the ‘what’ to the where and who on InternetRetailing.


The Flashlight Team would be very happy to talk to you further about how you can integrate Facebook into your marketing plans, we look forward to hearing from you.


Author: Fiona Anderson